Return-It App – Redeeming Funds

Once you have reached a minimum of $10 on your Return-It Express balance, you are eligible for an Interac e-Transfers redemption.

To redeem funds:

1. On the left navigation panel click on "Redeem Funds" or click on the “$” icon if you are on the "Home" tab of your account.
2. Select "Redeem funds without donating".
3. Click "NEXT" on the bottom-right of the pop-up screen.
4. Click on the Redemption method box and select the "Interac e-Transfer" option and click "NEXT".
5. Click on the "Security question" box and select one of the questions. Type an answer in the "Answer" box that you will remember when being asked to deposit your funds into your bank account.

NOTE that all Return-It Express customers must select a security question and create a security answer even if the Interac auto-deposit feature is enabled through their online banking.

5. Make note of your security answer and click "NEXT".
6. Click on the "REDEEM FUNDS" button to request your Interac e-Transfer.

NOTE that redemptions are for the full account balance, no partial redemptions are available.

You can now donate to a Group or Charity through your personal Express account.

To make a one-time donation:

1. Select "Redeem Funds" on the left navigation panel in your account.
2. Select "Donate Funds" from the drop-down menu.
3. Click on the drop-down arrow to select a Group or Charity you wish to donate to.

After selecting the Group or Charity, click on "DONATE FUNDS" to donate the funds in your Express account balance.

NOTE that all redemptions/donations are for the full account balance and donations cannot be reversed.